CONSULTANCY DIVISION

Overview of ESES Consultancy Division

Drawing on the extensive experience of our management consultants, ESES Consulting Division helps clients identify and deliver value with pace, certainty, and strategic agility. We help our clients create value and accomplish change through our unique spectrum of management consulting services:


Our consultancy services cover Corporate Excellence, Organizational Development, Strategy Development and Management, Corporate Performance Management, Corporate Governance, Business Process Management, Quality Management Systems, Program and Project Management, Human Capital, and Benchmarking Systems and Frameworks


Our Services

Preparation for:

EFQM COMMITTED TO EXCELLENCE (C2E)
EFQM RECOGNISED FOR EXCELLENCE (R4E)
EFQM EXCELLENCE AWARD (AWARD
)

EFQM COMMITTED TO EXCELLENCE (C2E)

Even the longest journey starts with a single step. The EFQM Committed to Excellence is designed to help ensure that first step is a step in the right direction.


Many people think that implementing the EFQM Excellence Model is a long, complex and expensive process. However, that isn’t necessarily true. Implementing the Model can be as simple or as complex as you choose to make it.


Any organization can be recognized through an assessment based on the EFQM Excellence Model. Recognition schemes are all about celebrating achievement and creating enthusiasm for progress. EFQM assessment is a great way to motivate your people and encourage systematic improvement. It provides a focus for learning and training. External assessments can serve as milestones during a long term program and demonstrate achievement to your people, suppliers and customers.


BENEFITS OF APPLYING FOR AN EFQM ASSESSMENT AND RECEIVING A RECOGNITION

• Creating enthusiasm for improvement
• Developing a culture of excellence
• Receive Independent feedback on your strengths and areas for improvement
• Improving your competitiveness by focusing on what matters


EFQM RECOGNISED FOR EXCELLENCE (R4E)

The EFQM Recognized for Excellence is a peer-assessment carried out by a team of trained assessors from our member organizations. The insights this assessment delivers will help you understand how well your current management practices perform and pinpoint where further improvements could be made.


RECOGNITION LEVELS


3-STAR

• Has demonstrated its ability to lead changes
• Some good management practices are in place and impact positively on the results of the organization


4-STAR

• Performs well in a number of areas and takes change seriously
• Get things done and can demonstrate it has invested in some of the practices that will lead to success
• Signs exist that some of the results achieved are going in the right direction


5-STAR

• Is a high performing organization where change is the norm
• Improves, refines and simplifies the practices it uses to achieve its goals
• Has ongoing results, in the line with its strategy


THE CERTIFICATE

EFQM Recognized for Excellence will grant you with the proof of your high-quality business approach, your ability to innovate and your commitment to deliver excellent service. This accreditation will be valid for 2 years during which you will also benefit from:

• The use of the EFQM Recognized for Excellence logo in your commercial and promotional documents
• Visibility through your organization’s name in
   o EFQMs database on your website (with a 150 000 visitors a year)
   o EFQMs newsletter spread out to all of our members
   o EFQMs recognition book (yearly spread out of 500 organizations


EFQM EXCELLENCE AWARD (AWARD)

The EFQM Excellence Award is organized once a year and it is designed to recognize Europe's best performing organizations, whether private, public or non-profit. It recognizes industry leaders with an indisputable track record of success in turning strategy into action and continuously improving their organization’s performance.


Organizations describe the Award as "like playing in the Champions League", because it is supported by one of the most rigorous assessment processes based on the EFQM Excellence Model. A team of international managers with different backgrounds spend one week on applicants’ site, or an average of 500 hours interviewing people at all levels and analyzing the organization’s performance.

The feedback from the assessor teams are then presented to an independent jury that decides the level of recognition for each Nominee. To win the EFQM Excellence Award, an applicant must be able to demonstrate that their performance not only exceeds that of their peers, but also that they will maintain this advantage into the future. A prize winner is an organization which demonstrates role model behavior in one of the 8 Fundamental Concepts of Excellence:


• Adding Value for Customers
• Creating a Sustainable Future
• Developing Organizational Capability
• Harnessing Creativity & Innovation
• Leading with Vision, Inspiration & Integrity
• Managing with Agility
• Succeeding through the Talent of People
• Sustaining Outstanding Results


CORPORATE EXCELLENCE

• Implementation of the EFQM Excellence Model
• External and Mock Assessments
• Development and Setup of Internal and Industry Excellence Awards
• Self-Assessment and Feedback Reporting
• Corporate Health check for Excellence


ORGANIZATIONAL DEVELOPMENT

• Developing Organizational Structures and Functional Charts
• Organizational Structure Redesign and Re-alignment
• Defining and Re-defining Functional Charts
• Developing and Implementing Change Enabling Programs
• Preparing Authority Manuals
• Preparing Job and Role Descriptions


STRATEGY DEVELOPMENT AND MANAGEMENT

• Developing and Updating Corporate Straties
• Setting-up a Strategy Management Office
• Aligning Corporate Strategy to business lines and functions
• Developing and Updating Operational Plans


CORPORATE PERFORMANCE AND MANAGEMENT

• Implementation of Balanced Scorecards
• Determining Appropriate Performance Measures (KPIs) and Targets
• Aligning Corporate Performance Objectives to Individual Organizational Units and Employees


CORPORATE GOVERNANCE

• Developing and Designing Governance Frameworks and Models
• Implementing Governance Frameworks and Modesl
• Governance Assessment and Evaluation


BUSINESS PROCESS MANAGEMENT

• Aligning Business Processes to Straties
• Planning- ,Documenting- , Implementing and Improving Business Processes
• Developing Business Processes Performance Measures (KPIs)
• Business Processes Health Checks
• Developing Standard Operating Procedures


QUALITY MANAGEMENT SYSTEMS

• Setting and Developing Quality Management Systems (ISO 9001 and Other Quality Standards)
• Documenting ISO 9001 Requirements
• Setting and Designing Quality Management Offices
• Supporting Quality Management Representatives
• Implementation of ISO 9001:2008, ISO 29990, ISO 17025 and ISO 15189


PROGRAM AND PROJECT MANAGEMENT

• Setting Up and Designing Program Management Offices (PMOs)
• Implementing and Improving PMOs
• Executing Strategic Projects


HUMAN CAPITAL

• Developing and Implementing Talent Development and Management Programs
• Preparing Human Capital Oriented HR Policies and Procedures
• Human Capital Health Checks and Feedback Reporting
• Career Development and Planning
• Succession Planning and Management
• Training and Development Planning and Delivery
• Developing and Implementing Employee Pperformance Management Programs
• Training Impact Assessments


BENCHMARKETING AND BEST PRACTICES

• Defining Benchmarking Strategies, Scopes- , Processes and Predetermined Outcomes
• Management of Benchmarking Visits and Reporting
• Supporting Organizations in Sighting, Customizing and Implementing Best Practices


ONLINE REQUEST

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